Complete Records Retrieved. Only Permitted Information Released.

Releasing the right record means finding all of it, then sharing only what the request allows. We retrieve charts from electronic health record (EHR) systems, archives and paper files, and review every page before it goes out.

Step 1

Retrieval

Every system searched

Search across EHR, imaging, billing and legacy or archived systems.

Patient matching

Patient matching to prevent mix-ups between similar names and records.

Complete chart assembly

Complete chart assembly for the requested date range.

Paper and offsite records

Paper records and offsite storage, when the chart isn't fully digital.

Step 2

Redaction and Page-Level Review

Scope-based redaction

Removal of information outside the scope of the request.

Protected information

Handling of third-party information and specially protected records.

Page-by-page checks

Page-by-page quality checks before release.

Consistent standards

Consistent redaction standards across every request.

Our Process

Built for Volume and Accuracy

Our process is designed for steady request volume. Quality checks run before release, so errors are caught before they reach the requester, not after.

The Result

What You Get

Complete, correctly scoped record sets

Fewer disclosure errors and less rework

Your staff freed from manual chart pulling

Backlog of requests?

Call 626-521-5828 or send us your request volume for a quote.

Contact Details

Why Request a Quote From Us