DOCUMENT MANAGEMENT SERVICES INC.

Release of Information and Custodian of Records, Handled for You

When a records request or subpoena arrives, the clock starts. We receive it, verify it, find the records, release them correctly and keep proof of every step.

OUR CORE SERVICE

Records Requests Are Our Main Work

Most organizations never plan for a records request. It lands on someone’s desk with a deadline, and the records are spread across boxes, folders and old software. We take that work off your team, from the first request to the final log entry.

Release of Information

We log every request, confirm who is asking and what they are entitled to, and release the right records to the right person on time.

Custodian of Records

We act as your custodian. We locate the records, prepare a complete copy and provide a signed custodian declaration when one is required.

SUPPORTING SERVICES

Four Services Behind Every Release

A release is only as good as the process behind it. These four services keep every request verified, complete, secure and compliant.

Authorization Verification

We review every request against federal and California privacy requirements before any record is pulled, so nothing leaves on an incomplete or invalid authorization.

Record Retrieval & Redaction

We retrieve complete charts from EHR systems, archives and paper files, then review every page so only the information the request allows is released.

Secure Delivery

We deliver records through the channel that fits the request, from encrypted email onward, and keep a tracked trail of every step.

Compliance & Invoicing

We apply the correct state and federal fee limits and track response deadlines, so your organization stays compliant and gets paid properly.

WHY CHOOSE US

Why Organizations Hand Their Records Requests to DMS Inc

Every Request Logged and Tracked

Each request is recorded the day it arrives with its due date and followed through to delivery, so nothing is missed.

Verified Before Release

We check the requester, the authorization or subpoena, and the scope of records covered before anything leaves your control.

A Disclosure Log You Can Prove

A log shows what was released, to whom and when, so you can answer any question about a release later.

HOW IT WORKS

How a Request Moves From Our Desk to Delivery

Every request follows three steps: we receive and verify it, we locate and prepare the records, and we release them securely and document the disclosure.

01

Receive and Verify

We log the request and confirm the requester, the authorization or subpoena, and the records it covers.

02

Locate, Review and Prepare

We find the records, apply the required redactions and prepare a complete, organized copy.

03

Release and Document

We deliver the records securely and record the disclosure in your log.

INDUSTRIES

Built for Organizations That Receive Records Requests

Law firms, healthcare practices, schools, manufacturers, real estate companies and finance teams all receive requests for records. We handle them in the same careful way.

Law Firms

Healthcare Practices

Schools

Manufacturers

Real Estate

Finance Teams

[PLACEHOLDER — Awaiting verified customer testimonial. Please supply the quote, customer name, role and company name before publishing this section.]

— [Customer Name], [Role], [Company]

Have a Records Request or Subpoena on Your Desk?

Tell us what you received and when it is due. We will confirm how we can help and send a clear, no-obligation quote.

Contact Details

Why Request a Quote From Us