Why Choose Document Management Services Inc for Release of Information

A missed deadline or a wrong release can cost you money, trust and legal standing. We handle records requests as our main work, so your team does not have to.

Benefits of Handing Your Records Requests to DMS

Release of Information Is Our Focus

This is what we do every day, not a side service.

Deadline Discipline

Every request is logged with its due date and followed through to delivery.

Careful Verification

We confirm who is asking, what they are entitled to and what the authorization or subpoena covers before releasing anything.

Custodian of Records Support

We act as your custodian and provide signed declarations when a request requires one.

Easier Compliance

Retention schedules, audit trails and legal holds make it simpler to prove you kept records properly.

Privacy and Security

Encrypted storage, role-based access and a clear audit trail protect sensitive records.

Full Disclosure Logs

You always have a record of what left your control.

One Team, Start to Finish

Authorization checks, record retrieval and redaction, secure delivery, and compliant invoicing sit with one provider.

Handling Requests In-House vs. With DMS

Task

In-house

With DMS

Receiving a request

Lands with whoever opens it, no standard log

Logged the day it arrives, with a due date

Verifying the requester

Depends on staff time and judgment

Identity, authorization and scope checked before release

Finding the records

Search across boxes, folders and old systems

Indexed, searchable records located in minutes

Preparing the copy

Manual copying and redaction by hand

Complete, organized copy with required redactions applied

Proving what was released

Notes in an email thread

Disclosure log showing what, to whom and when

Meeting the deadline

Tracked from memory

Due dates tracked through to delivery

Custodian declaration

Hard to arrange on short notice

Prepared and signed by our custodian

How We Keep Your Records Secure

Security is part of every step, from the moment records leave your office to the day they are retired.

Controlled handling:

logged chain of custody for every box and batch.

Encryption:

files protected while stored and while moving between systems.

Role-based access:

each user sees only what they are permitted to see.

Audit logs:

a record of who opened, changed or shared each file.

Confidential disposal:

documented shredding when originals are no longer needed.

Standards and certifications:

[List any real certifications or compliance frameworks you follow. Leave this card out if none.]

Who Benefits Most

Organizations that receive frequent records requests or subpoenas see the quickest return, including law firms, healthcare practices, accountants, schools, property managers, construction companies and growing small businesses.

See What Taking Over Your Records Requests Could Look Like

Tell us how many requests you receive and where your records are kept. We will outline the likely time and effort saved with your quote.

Contact Details

Why Request a Quote From Us